Can I book at short notice?
Yes! We can confirm your booking by email which you can print and hand in on arrival. If you do not have access to a printer, simply make a note of your booking reference and quote it on your arrival.
Why pre-book?
Most of our prices represent substantial savings compared to turning up on the day. Our price guarantee for parking and hotels ensures that you cannot buy cheaper.
Where can I find directions on the web site?
Full directions are given on the booking confirmation we will email or post to you following booking
How do I obtain a VAT or credit/debit card receipt?
Call us on 0871 360 2469 with your booking reference and we will send you one.
Can you confirm my booking by post?
This option is available on the page where you enter your payment details, just click on the box and we will post it to you.
Can I pay by cheque?
Yes. Send in a letter with your Name, Address, Tel No, Dates and details of product required. (N.B. we cannot however guarantee availability of your chosen product by the time your cheque arrives)
Why is a week calculated as 8 days and two weeks as 15 days?
One day is calculated as a whole or part of day. A Saturday to Saturday trip is calculated as 8 whole days. Hence a two week trip would be 15 days inclusive.
Is there extra discount for booking more than one car at a time?
No. Our prices are per vehicle and are already at a discounted rate
What does Gate price mean?
Usually 10% higher than the pre-booked price and can be as much as 60% higher.
What is on-airport car parking?
Within the airport perimeter and run independently or by the airport authority. Usually a bus ride away from the Terminals Either long or short term.
What is an off-airport car park?
Usually outside the airport perimeter and normally privately run. The benefits are cheaper rates, service and security. Your car will be moved by a chauffeur to a secure block park area while your luggage is loaded onto the courtesy bus. The transfer time is usually between 10-15 minutes with buses departing every 10 minutes or so.
What is Meet & Greet Parking?
A supplement is paid to be met outside the Terminal by a chauffeur who takes your car to a secure off-airport car park. On your return a chauffeur will have your car waiting for you outside the Terminal.
How Secure are the Car Parks?
Security is taken very seriously. Off-airport car parks are normally accredited with AA secure car park awards issued by the Police. Most car parks have a combination of security patrols, high level fencing, barriers and CCTV.
What happens if you overstay the time you've booked?
You will be charged at the gate rate for any extra time you are at the car park.
Any questions unanswered?
If you have any questions that we haven't dealt with then please contact us and we will answer within 24 hours and add the question to this list for the benefit of other visitors.
